Cline Library - Appeal a Library Item

Appeal a Library Item

Please initiate an appeal if either of the following apply:

a posted library item(s) was already returned by you but is still posted to your account.
library item(s) posted on your account were never checked out by you.

Please note that the following are not reasons for appealing a library item(s), including but not limited to:

A lack of knowledge of our policies
Being out of town
Failure to receive library notices of any kind

Please remember that as a patron you are responsible for all library items checked out using your ID as well as for any fines that may result. For your protection, do not lend your ID or your borrowed books to others, and do not depend on others to return library items for you. Keep in mind that:

All patrons are responsible for informing us of any mailing address or email address changes that might occur while they have an account with Cline Library.
This library is not responsible for lost or misdirected mail and/or notices informing you of overdue library items or fines.

Appeals are considered on a case by case basis. Your appeal will be thoroughly reviewed and investigated within 30 days of the submission of your Appeal. We will make it our responsibility to produce a decision on your Appeal within that 30 day timeframe. At 60 days past the billing date, no appeals will be accepted and you will be required to either replace the library item(s) with the processing fee charge for each item or pay the replacement fee for each item charged to your account.

To submit an appeal, please fill in ALL of the information below:

(If you are appealing more than one item, you must submit a separate appeal for each; use your browser's back button to return to the form to fill out another appeal.)

First Name: A value is required. M.I.: Last Name: A value is required. A value is required.

Phone No. (xxx) xxx-xxxx: A value is required.Invalid format. E-mail: A value is required.Invalid format. A value is required.Invalid format.

Current Mailing Address:
A value is required.

Approximate date you returned the library item(s):
A value is required.

Information on the items(s) you are disputing:

Title: A value is required. Call Number: A value is required.

Reason for the Appeal:
A value is required.

By clicking "Submit" I hereby affirm that the statements made above are true and complete.

Questions? Contact Check-Out.Services at nau.edu

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This page last modified August 13, 2009

Cline Library ∙ Library Services

Appeal a Library Item

To submit an appeal, please fill in ALL of the information below:

Information on the items(s) you are disputing: