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MakerLab FAQ's


General FAQs


Who can use the MakerLab?


Anyone is welcome to use the Cline Library MakerLab during open hours.


Is anyone available to help with my project?

For quick questions, visit our Technology Desk, located in the front of the library adjacent to the Main Desk.

For more in-depth assistance our you can schedule an appointment with one of our MakerLab specialists


Can I bring a class/group in to use or tour the Makerlab?

For classes or groups affiliated with NAU please email our Technology Desk

For groups unafiliated with NAU please email Kathleen Schmand.

Where can I park to use the MakerLab?

The library is located at the intersection of Knoles Drive and McCreary Road, almost directly across Knoles Drive from the University Union. Please see Location and Directions for parking rates and locations.

What equipment is available in the MakerLab?


See our list of what's available in the Cline Library MakerLab.


Whom can I contact for more information about the Cline Library MakerLab?


Please email us,  and someone from the MakerLab team will get back to you shortly.


3D Printing FAQs


Is there a cost to use the 3D printers?


Yes. The cost is $0.10 per gram. 


May my students use course fees to cover the cost of printing class projects?


Yes. We can bill your course fee account at the end of each semester for the cost of student printing, up to a limit per student that you set. To set this up, please email the following information at least 2 weeks before your students will begin printing.

  • The name of your department accounting contact
  • The speedchart number we should use for billing against your course fees
  • A list of students and the maximum amount they can charge against course fees. This list should include student names and student ID numbers and be in Excel or delimited text format.

When students submit their print jobs, they should specify on the submission form that the job is for a course and list the specific course. They will need to show picture ID and pay any cost above the specified maximum when they pick up the job.

Please note that we do not attempt to verify that a print job fits the parameters of a given assignment. We rely on students to be honest about the purpose of the job.


How do I submit a job for 3D printing?


All you have to do is fill out the 3D printing request form and upload your file. You will be contacted within 24 hours with an estimate of cost, when your job will be completed and any recommended changes to your design to ensure that it will print successfully.


How long will it take to print my item?


Build times vary depending upon several factors: size, intricacy, amount of support material required, and the number of print requests in the queue. Once your request begins printing, build times typically range from 2 to 48 hours. Larger objects and high resolution prints will take longer to complete. Once the model has been completed, you will be notified via email that it is available for pick up.

Files are printed in the order they are received except during busy periods, when priority is given to academic and research projects with a deadline.


What are the maximum dimensions that the 3D printers can print?


  • MakerBotReplicator 5th Gen:  9.9" x 7.8" x 5.9" (25.2cm x 19.9cm x 15.0cm)
  • MakerBotReplicator Z18: 12" x 12" x 18" (30.5cm x 30.5cm x 45.7cm)

Who can submit 3D printing requests?


3D printing is available to anyone in the NAU and greater Flagstaff community. All items will need to be picked up at Cline Library.


Can I operate a printer myself?


At this moment, printers are only operated by MakerLab staff. Stop in anytime to watch the printers working.


What material is used by the 3D printer to make the objects?


We offer PLA (polylactic acid) bioplastic, which is suitable for moving parts and and functional prototypes.


What happens if I forget to pick up my model?


Models not picked up after 30 days may be discarded unless prior arrangements have been made with staff.


Can the printers be used for commercial purposes?


No. If you are uncertain whether your use is commercial, please contact the MakerLab to discuss.


3D Scanning FAQs


What is 3D scanning?


A 3D scanner takes a full set of snapshots of an object and stitches them together to create a 3D model. The model can then be used for 3D printing, diagramming, or analysis.

What can I scan?


The MakerBotDigitizer can scan objects up to 8" in height or width.


How long does it take to scan?


The MakerBotDigitizer takes about 10-12 minutes to scan depending on size and complexity of the object